Employment Opportunities

Teller duties and responsibilities include, but are not limited to:

• Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into the Fiserv teller product and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift and balances cash and checks against computer records at end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and reports any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remains calm and follows bank procedures to safeguard customers and staff.
• Balance ATM and coin machines.
  
  

CSR duties and responsibilities include, but are not limited to:

• Answering phones
• Troubleshooting a variety of customer issues
• Opening accounts in Navigator/Fiserv (personal & business) including HSA, IRA, & Trust accounts
• Assist customers with opening or renewing Certificates of Deposit
• Closing accounts
• Placing check orders
• Scanning
• Back up each CSR
• Be knowledgeable of Patriot Act

Required Qualifications:

• Willing to learn bank policies, procedures and general banking practices.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
• Possess the necessary judgment that is required to assess, interpret and meet the needs of customers.
• Represent and promote the bank and its various banking products.
• Requires multi-tasking while paying attention to detail and accuracy in handling various negotiable instruments.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

Teller duties and responsibilities include, but are not limited to:

• Receives cash and checks for deposits, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into Integrated Teller computer system and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift and balance cash and checks against computer records at end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report any such activity to head teller and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.
• Balance ATM, coin machines, teller drawer and vault.
• Other duties as assigned.

Required Qualifications:

• Willing to learn bank policies, procedures, and general banking practices.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
• Possess the necessary judgment that is required to assess, interpret and meet the needs of customers.
• Represent and promote the bank and its various banking products.
• Requires multi-tasking while paying attention to detail and accuracy.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided)One year of customer service experience is required

Experience and Education:

• One year of customer service experience is required.
• Two years of cash handling experience is required.
• High School Diploma or equivalent required (GED) is required.
  
  

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.  
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

Duties and Responsibilities: 

• Manages and supervises employees; responsible for directing all operational aspects including customer service and administration.
• Accountable for opening and closing of the branch.
• Provide training, coaching, development, and motivation to your staff.
• Provide customer service and promote customer goodwill by answering customer inquiries and providing general information regarding Bank products and services.
• Responsible for scheduling of employees; reviewing employee timecards, editing, correcting, and approving each pay period.
• Approve time off requests and confirm coverage in all areas of responsibility.
• Maintain and encourage a positive attitude in the workplace to achieve a good working knowledge of company goals.
• Conducts annual performance evaluations.
• As the Branch Manager, you will need to be able to perform the duties of your Tellers/CSRs so you can provide training and step in when necessary.
• Maintain working knowledge of both personal and business electronic banking products (internet/mobile services, cash management, electronic payment solutions, etc.).
• Observe suspicious behavior. In the event of a robbery, remain calm; follow bank procedures to safeguard customers and staff.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Participate in community activities to enhance public awareness of the bank.
• Ensures the safety and security of customers, employees, and branch assets by following and enforcing all security procedures.
• Work to grow the branch and acquire new customers.
• Ability to be flexible with work schedule; may require you to be available after hours or on the weekend.
• May be responsible for building upkeep/maintenance or work closely with the Maintenance Department.
• Knowledge of the Patriot Act.
• Online Account Opening Maintenance.
• New/Modify of existing accounts.
• Process all manners of CD’s.
• Daily Operation projects.
• Balancing several accounts and GL’s.
• May be required to travel to the Main Bank in Mendota and/or other locations on occasions.
• Other duties as required.

Qualifications:

• Individual must have strong leadership, organizational, and communication skills.
• Ability to maintain composure under pressure.
• Ability to influence, motivate and coach others through knowledge of bank operations.
• Effective verbal and written communication in a professional and diplomatic manner.
• Must be knowledgeable of bank policies, procedures, and general banking practices.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and a genuine desire to serve others.
• Possess the necessary judgement that is required to assess, interpret, and meet the needs of the customers.
• Represent and promote the bank and its various banking products.
• Requires being able to multi-task while paying attention to detail and accuracy.
  

Education and Experience:

• A college degree in Finance or a related field, i.e. Accounting, Business Administration, Financial Management.
• 5 years or more of experience in the banking industry.
• Understanding of banking industry practices and financial data analysis.
• Supervisory and conflict management skills, a plus.
• A sense of discretion and willingness to maintain strict confidentiality of pertinent and sensitive information.
• Demonstrate ability to lead and motivate a team.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

Essential Duties and Responsibilities include, but not limited to:

• Back-up for AccuTrust posting.
• Scan documents into Aurora docs.
• Keep the mail log current.
• Update files as needed.
• Provide customers with information that is related to Trust services.
• Assist with Trust tickler system.
• Assist customers with IRA’s and HSA’s (Health Savings Accounts).
• May be called upon from time to time to participate with community organizations’ relations and community projects.
• Perform other job functions and duties as required.

Qualifications:

• Excellent customer service skills with the ability to interpret and meet the needs of the customers and conduct relationships in a manner that will enhance the overall marketing effort of the bank.
• Strong organizational skills and ability to prioritize workload.
• Be able to demonstrate attention to details and good recordkeeping.
• Be proficient in Microsoft Office (Word and Excel).

Experience and Education:

• Two years of customer service experience is required.
• One to two years of relevant work experience, preferably in banking or financial services.
• High School Diploma or equivalent (GED) required.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

Duties and Responsibilities:

• Provide commercial customer deposit services support, regarding new account set-up, new services activation and account maintenance.
• Maintain a thorough understanding of Treasury Management products.
• Support the team with special project requests.
• Perform necessary computer system maintenance with regard to TM products.
• ACH risk reviews and documentation preparation.
• Assist customers with general questions regarding all facets of Treasury Management products and services.
• Identify cross-selling and referral opportunities to broaden customer banking relationships.
• Proficient in auditing and compliance procedures.
• Occasional on-site customer visits.
• Observe suspicious behavior. In the event of a robbery, remain calm; follow bank procedures to safeguard customers and staff.
• Participate in community activities to enhance public awareness of the bank.
• Other duties as assigned.

Qualifications:

• Strong Organizational skills and ability to prioritize workload.
• Detail oriented.
• Ability to work independently to complete projects meeting quality and timeliness expectations.
• Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of management.
• Proficient in Microsoft Office (Word and Excel) and Docusign.
• Enthusiastic, positive, effective under pressure, flexible, self-starter and has the drive to learn in a fast-paced environment.
• Is able to make quick and timely decisions.
• Represent and promote the bank and its various banking products.

Education and Experience:

Sufficient education, training, and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through:

• High school diploma or an Associate degree with 2 – 4 years of experience in banking or financial services.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

Essential Duties and Responsibilities include, but not limited to:

• Excellent customer service skills with the ability to interpret and meet the needs of the customers and conduct relationships in a manner that will enhance the overall marketing effort of the bank.
• Process customers loan payments.
• Answer incoming phone calls and resolve customer inquiries.
• Manage requests for pay off statements.
• Process payoffs to ensure timely application.
• Maintain records and documentation via Aurora Documents imaging system.
• Fold and send monthly escrow notices and other mailings.
• Maintain paid off files and send final documents to customers.
• Scan and maintain all pertinent documentation on recently purchased mortgages.
• Review insurance policies for adequate coverage.
• Scan insurance documents to electronic file.
• Maintain/update information on the core data system, as necessary.
• Assist the Escrow Specialist with updating the system with escrow insurance bill information.
• Manage the bank’s charge-off checking processes.
• Review new loan escrow checkback.
• Refer overdrawn checking accounts to collection services and balance accounts with these providers.
• Crosstrain on other department activities.
• Other duties or special projects as assigned by management.

Qualifications:

• Computer proficiency, including a working knowledge of Microsoft Office products.
• Excellent communication (written and verbal).
• Ability to provide customers with courteous friendly service.
• Ability to multi-task in a fast-paced environment.
• Detail orientated with excellent organizational, analytical, and problem-solving skills.
• Proven ability to work both independently and as a team member.
• Self-starter with the ability to make sound decisions based upon departmental and bank policies, procedures, knowledge, and experience.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

Teller duties and responsibilities include, but are not limited to:

• Receives cash and checks for deposits; verifies amounts and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into the Fiserv Teller product and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift, and balances cash and checks, against computer records at the end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report any such activity to your supervisor and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.
• Balance ATM, coin machines, teller drawer and vault.
• Promote the bank’s services and cross sell bank products.
• Make a concentrated effort to solve customer problems.
• Participate in community activities to enhance public awareness of the bank.
• Other job-related duties as assigned.

CSR duties and responsibilities include, but are not limited to:

• Answering phones.
• Troubleshooting a variety of customer issues.
• Opening accounts in Navigator/Fiserv (personal and business) including HSA, IRA, and Trust accounts.
• Assist customers with opening or renewing Certificates of Deposit.
• Closing accounts.
• Placing check orders.
• Scanning.
• Back up each CSR.
• Be knowledgeable of Patriot Act.

Qualifications:

• Is willing to learn bank policies, procedures, and general banking practices.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
• Possess the necessary judgment that is required to assess, interpret, and meet the needs of the customer.
• Represent and promote the bank and its various banking products.
• Requires multi-tasking while paying attention to detail and accuracy in handling various negotiable instruments.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

Experience and Education:

• Two years of customer service experience is a plus.
• Two years of cash handling experience is a plus.
• High School Diploma or equivalent required (GED) is required.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen, sit, stand, walk, and speak clearly on telephone.

CSR duties and responsibilities include, but are not limited to:

• Opening new accounts.
• Promoting the bank’s services and cross sell bank products.
• Assisting customers with opening or renewing Certificates of Deposit.
• Troubleshooting a variety of customer issues.
• Closing accounts.
• Placing check orders.
• Check back daily maintenance.
• Scanning.
• Answering phones.
• Backing up the CSR’s in the department at the Main branch and offering support to the CSR’s at each of our branches when needed.
• Be knowledgeable of the Patriot Act.
• Participate in community activities to enhance public awareness of the bank.
• Other job-related duties as assigned.

Teller duties and responsibilities include, but are not limited to:

• Receives cash and checks for deposits; verifies amounts and looks for check endorsements. Examine cash carefully to guard against acceptance of counterfeit bills.
• Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
• Enter transactions into the Fiserv Teller product and issue customer receipts.
• Redeem Savings bonds.
• Process credit card cash advances.
• Count cash balance at beginning of shift, and balances cash and checks, against computer records at the end of shift.
• Prepare bank cashier’s checks.
• Explain bank services and charges to customers.
• Observe suspicious behavior and report any such activity to your supervisor and/or security personnel as appropriate. In the event of a robbery, remain calm and follow bank procedures to safeguard customers and staff.
• Balance ATM, coin machines, teller drawer and vault.
• Make a concentrated effort to solve customer problems.

Qualifications:

• Computer proficiency, including a working knowledge of Microsoft Office products.
• Excellent communication (written and verbal).
• Ability to provide customers with courteous friendly service.
• Requires a mature, professional person with an outgoing personality, and the ability to conduct themselves with tact, courtesy, and have a genuine desire to serve others.
• Ability to multi-task in a fast-paced environment, while paying attention to detail and accuracy in handling various negotiable instruments.
• Detail orientated with excellent organizational, analytical, and problem-solving skills.
• Proven ability to work both independently and as a team member.
• Self-starter with the ability to make sound decisions based upon departmental and bank policies, procedures, knowledge, and experience.
• Represent and promote the bank and its various banking products.
• A thorough knowledge of forms and proper use of them in processing the various transactions is essential (training will be provided).

Experience and Education:

• Two years of customer service experience is required.
• One or two years of relevant work experience, preferably banking or financial services.
• High School Diploma or equivalent (GED) is required.

Physical Requirements:

• Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other Federal, State, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other Federal, State and Local standards.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift and carry up to 25 pounds.
• While performing the duties of this job the employee is often required to sit, stand, walk, talk, hear, use computers, read, write, type, use office equipment, file paperwork, use telephones, and utilize written and oral communication to interact with customers and co-workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.